About
Thirty-five years in facilities. Now on your side of the table.
About Deb Millette
With over 35 years in facility management, I have built my career on a simple premise: operations must be measured to be improved.
During my 29-year tenure at CVS Health, I managed an immense portfolio of 12,000+ properties, overseeing more than 1 million services annually. Operating at that scale demands absolute precision, robust control metrics, and a relentless focus on continuous process improvement.
Most recently, I spent 6 years at ServiceChannel driving digital transformation in FM. I guided enterprise organizations through the complex intersection of people, process, and technology. Now I bring that deep, cross-industry expertise directly to my clients — helping them build resilient, data-driven facilities programs.
Measure, align, improve
Measure
Establish the control metrics that make the program visible. You cannot manage a portfolio you cannot see.
Align
Point people, process and technology at the same numbers, so the system and the team agree on what good looks like.
Improve
Continuous, measured process improvement — not a one-off project that decays the month after it ships.
Facilities are a strategic asset, not just a cost center. Deb Millette
Tools and methods I work in
The competencies I bring, in the language a facilities team already uses.
- Digital Transformation
- Control Metrics
- ServiceChannel
- Looker
- Google Sheets
- Cost Optimization
- Process Improvement
- Multi-location Management
Ready to look at your facilities program with fresh eyes?
Start with a 30-minute conversation, or send a message and I will come back to you.