Experience
Career history
Thirty-five years, two employers, and a portfolio that grew from a spreadsheet to twelve thousand properties. This is the evidence behind the consulting, not the product.
- 2020 — 2025
ServiceChannel
Sr. Director / Director of Solution Consulting
Drove digital transformation in facilities management across diverse enterprise clients. Focused on aligning people, processes, and technology to modernize operations and extract actionable insights from FM data.
- 1991 — 2020
CVS Health
28-Year Tenure & Multiple Leadership Roles
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Sr. Manager of Facility Admin & Analytics (2018–2020)
Oversaw enterprise FM software and established critical cost and performance metrics to drive portfolio-wide efficiency.
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Sr. Operations Manager FM (2012–2018)
Led Corporate FM operations for 12,000+ properties, managing over 1 million services annually with a focus on stringent operational control.
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Facility Services & Utility Services Accounting Manager (2007–2012)
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Facility Accounting Manager (2003–2007)
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Facility Analyst (1997–2003)
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EMS & Utility Administrator (1991–1997)
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Competencies
- Digital Transformation
- Control Metrics
- ServiceChannel
- Looker
- Google Sheets
- Cost Optimization
- Process Improvement
- Multi-location Management
Ready to look at your facilities program with fresh eyes?
Start with a 30-minute conversation, or send a message and I will come back to you.