01 A clear-eyed look at how your facilities program actually runs today, and a prioritized plan for what to fix first.
For: Facilities, real estate and store-operations leaders who inherited a program, are absorbing new sites, or know something is wrong but cannot yet name it.
What you get
- A written findings document, in plain language, with the evidence behind each finding.
- A metric baseline you can measure the next twelve months against.
- A prioritized 90-day plan with an order of operations and an owner for each item.
02 Choosing, implementing and actually adopting enterprise FM software — from someone who has been the customer and the vendor.
For: Organizations selecting an FM or work-order platform, midway through a rollout that has stalled, or several years into a system nobody uses the way it was sold.
What you get
- A requirements document written in your language and defensible to procurement.
- A vendor evaluation scorecard with the weighting fixed up front.
- Implementation oversight, configuration review and an adoption plan with tracking.
03 The control metrics that make a facilities portfolio legible, and the dashboards that keep it that way.
For: Leaders who have data in an FM platform, a finance system and a dozen spreadsheets, and no single view they trust.
What you get
- A documented control-metric set with definitions, owners and thresholds.
- Working dashboards and recurring reporting, in your tooling.
- A benchmark baseline and a tracked savings pipeline.
04 Making a change to the operating model stick across hundreds of sites — not just in the deck that announced it.
For: Multi-location organizations standardizing operations after growth, acquisition, or a decade of local improvisation.
What you get
- A documented target process and the standards that support it.
- A change plan sequenced by region, site type or vendor.
- Adoption tracking with thresholds and a review cadence.